Snapvent Plastics is proud to offer daily UPS pick-up. If your order is received before Noon (12:00 Eastern time), we will get your craft order packed and shipped to go out the same day. Packages are weighed and charges accrued according to package weight, dimensions, and your address and ZIP code. We charge UPS rates, plus $1.75 to cover the cost of the packaging material.
Depending on the size of your order, we may be able to take advantage of UPS hundred-weight rates — otherwise standard rates apply. The Time in Transit map below should let you estimate when to expect your order on a Standard Ground shipment. If you request it, we can submit your email address to receive delivery notifications.
For larger shipments in the plastics industry we can package pallets from 24 x 48 to 48 x 96 or larger, to ship out according to your order. We ship by UPS LTL (Less than Truck Load) unless you have a carrier you would prefer that we utilize.
Returns or exchanges must be made within 30 days and be accompanied by your original receipt. We accept only unopened bundles of reed or cane for return. Do not send back items for exchange or return without contacting us first for a RMA. Shipping charges will not be refunded.
Custom cut sheets of material are only a candidate for return or refund if we did not cut them to your original specifications. Our tolerances are industry standard +/- 1/16″ for cutting. In addition, realize that thermoplastics expand and contract greatly with temperature changes. Do not expect plastics to work like glass and retain their dimensions under varying temperatures. We reserve the right to determine dimensions according to our shop temperatures. Anything oversize that you originally purchased from us is available to be trimmed to your specifications at no charge if required. If there is any manufacturer defect in the material itself we will replace it at no cost. Custom Fabricated items are not subject to return or refund unless they do not meet drawing specifications.
Full sheets of material may be returned within 7 days if upon inspection, they are determined to be in factory “Like New” condition without any blemishes in the protective covering or the materials themselves. Do not send back items for exchange or return without contacting us first for RMA. All returns are subject to a 20% restocking fee. Shipping charges will not be refunded.